Support
How can we help?
Write in any of our 7 languages. You’ll get a ticket number and a private link to follow the reply.
Need help? Talk to the developer.
Open a ticket in your language. You get a ticket number and a private link to follow the answer.
Questions
Where do I buy your apps?
All our apps are sold through Microsoft Store. Click “Get it on Microsoft Store” on any app page to open its Store listing.
How do refunds work?
Purchases and refunds are handled by Microsoft Store under its refund policy. If something isn’t working, open a ticket first — we can usually fix it.
How do I get support?
Open a support ticket from the Support page or any app page. You get a ticket number and a private link where you can read our reply and answer back.
Do you collect my personal data?
Our apps process your files on your own computer. The website only keeps the messages and email address you choose to send us.